Work

Web and Product Consultant (formerly Renee’s Virtual Office)

• Support and train individuals, small businesses and organizations on developing their web presence and meeting their business goals.
• Provide a variety of services that include: website design, development and maintenance (WordPress), internet marketing and SEO, server management, and creating visual and written content.
• Organizer and volunteer for several WordCamp conferences throughout the southern California area (WCLAX 2017 and WCLB 2019 organizer).
• Present workshops on WordPress at local SCORE/SBA branches and WordPress Meetups.
• Volunteer consulting for eco-sustainability education platform Ecoversity.

Google

• Supported users of the popular open source Site Kit, AMP, and Web Stories WordPress plugins.
• Led organizing resources and onboarding/ training teammates as functional lead to establish the support infrastructure of the CMS Developer Relations program.
• Collaborated with product teams to report user requests, issues and provide recommendations.
• Engaged in external outreach to improve compatibilities with other products and user education.
• Represented WordPress initiatives for Google at the 3k+ attendee WordCamp US 2019 conference.
• Co-authored the CMS Chapter of the inaugural 2019 HTTP Archive Web Almanac.

WP Media

• Supported product development and customers of the popular WP Rocket WordPress performance plugin (80k+ users and active on 700k+ websites).
• Improved team organization, communication and workflows: project management, QA testing, UI/ UX design iteration, stakeholder and customer validation and feedback.
• Worked closely with developers, designers, support and marketing teams to alleviate roadblocks and optimize product releases from ideation to launch.
• Initiated the collection of qualitative data from support requests, analyzed and presented results and recommendations to stakeholders.
• Produced copy for website, user interface, marketing assets, and internal/ external documentation.

Roth Projects

• Administrative and technical support to the principal, collaborators (designers, developers, and fabricators), and museum and business clients.
• Managed acquisition and organization of assets, databases of content, and communication for exhibition and web projects.
• Produced visual and written content as needed for projects, social media platforms and marketing.
• Researched and contributed pertinent information to help improve project content, development, and solve problems.